This website is owned by True Brit London Limited, a company registered in England and Wales with company number 09105302. VAT Registered.
The Company is officially registered at Endiva House, Murray Road, St.Pauls Cray, Orpington, Kent, BR5 3QY.
In our Terms & Conditions below we use the terms “we”, “our” and “us” to refer to True Brit London Limited.
Whilst our upmost efforts are made to ensure accuracy of description, specifications and pricing there may be occasions where errors arise. Should such a situation occur True Brit London cannot accept your order. In the event of a mistake you will be contacted with a full explanation and a corrected offer. The information displayed is considered as an invitation to treat not as a confirmed offer for sale. The contract is confirmed upon supply of goods.
Product & Colour Descriptions
True Brit London and its affiliates attempt to be as accurate as possible with our imagery and descriptions, however we do not warrant that product descriptions or other content is accurate complete reliable, or error free. We cannot be held responsible for any mis-representation of colour due to the limitations of equipment used to visit our website.
From time to time there may be information on True Brit London that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability.
We reserve the right to correct ant errors inaccuracies or omissions and to change or update information at any time without prior notice. (Including after you have submitted your order) We apologies for any inconvenience this may cause you.
Returns & Exchange
If when you receive your product(s), you are not completely satisfied you may return the items to us, within seven days for exchange or refund.
If you are wanting to return or exchange an item, please contact us via email on firstname.lastname@example.org.
Due to the nature of our products, we cannot accept returns if our security seals have been damaged.
Item’s will be returned at the Customer’s expense. True Brit London is unable to refund any delivery charges.
Incorrect & Damaged Goods
We always strive for perfection, and we always try our best to ensure that you receive your order in pristine condition. If you do not receive your correct products, or if you order arrives damaged, please contact us immediately.
If your order has arrived damaged, we do request that photographic evidence is sent so that we can investigate when and why the problem occurred.
All reports must be made within 72 hours of order arrival.
At present we are able to dispatch our orders to any address in England, Scotland and Wales. We can send your order to your preferred choice of address.
Our deliveries are made Monday to Friday, between 9am and 6pm. Please ensure there will be someone available to sign you’re your delivery.
We aim to deliver within all orders within 2 working days, however sometimes due to high order volume certain in sales periods please allow 4 days for your delivery. We will attempt to email you if we become aware of an unexpected delay.
We have taken the appropriate measures to ensure that your personal information is not unlawfully processed. True Brit London uses industry standard practices to safeguard the confidentiality of your personal identifiable information.
Conditions Of Use
True Brit London and its affiliates provide their services to you subject to the following conditions. If you visit our shop at www.truebritlondon.com you accept these conditions. True Brit London controls and operates this site from its offices within the UK. The laws of England and Wales govern claims relating to including the use of, this site and materials contained.
If you choose to access from another country you do so on your own initiave and are responsible for compliance with applicable local lands.
All content on our site www.truebritlondon.com is owned by True Brit London and is all protected by International Copyright Law.
This includes all imagery, text and graphics.
License and Site Access
True Brit London grants you a limited license to access and make personal use of this site. This license doses not include any resale’s of commercial use of this site or its contents any collection and use of any products any collection and use of any product listings descriptions or prices any derivative use of this site or its contents, any downloading or copying of account information. For the benefit of another merchant or any use of data mining, robots or similar data gathering and extraction tools.
This site may not be reproduced duplicated copied sold – resold or otherwise exploited for any commercial exploited without written consent of True Brit London.